Find answers about our current range, choosing your setup, and getting help with an order.
Which practice kit should I choose?
Choose by the tools you want to use:
- Short Game Starter Kit: the small chipping target net and 30 × 60 cm hitting mat.
- Pre-Round Warm-Up Kit: the telescopic tempo trainer and Green Reader & Ball Marker.
- Complete Home Practice Kit: all four tools.
The Complete kit already includes the products in both smaller kits. Compare the contents before adding more than one kit to your cart.
Can I use the equipment indoors?
It depends on the tool, the movement, and your available space. Check the product instructions and allow clearance for your body, equipment, ceiling, nearby objects, and any ball path. A compact product does not establish that every room is suitable. The Green Reader activities are for an outdoor practice green.
Can I hit full swings into the chipping net?
The small net is a target for short, controlled chipping practice. It is not a full-swing hitting net or a backstop for driver shots. Check the equipment guidance and your complete setup before choosing balls and starting practice.
Do I stand on the compact hitting mat?
Stand beside it. The mat measures 30 × 60 cm, approximately 12 × 24 in, and provides the ball and club contact area. Allow additional room for your stance, movement, and any ball path.
Where should I use the Green Reader?
Use it for observation activities on an outdoor practice green, before a round or during a separate practice session. It provides a local visual reference rather than a complete putting line. Keep the slope-reading function for practice: the Rules of Golf prohibit using a bubble level to gauge slope during a round played under those rules.
What is included with a product or kit?
Each product page lists its exact contents. The kits contain the named tools shown in their contents lists. Clubs, loose golf balls, and other photo props are not included. Check the listing before ordering, especially if you are choosing a gift or adding to equipment you already own.
Where do orders ship from, and which countries do you serve?
Our current products are sourced through CJ Dropshipping and ship from China. We serve Canada and the United States. Review the shipping policy and the delivery options available for your address at checkout.
Where can I find shipping costs and delivery information?
Read our shipping policy for current processing, delivery, and shipping information. Check the options and charges shown for your destination at checkout. If you are ordering for a particular date, contact us with your destination and the item you are considering before placing the order.
How do returns and refunds work?
Our returns and refund policy explains eligibility, how to request a return, applicable costs, and refund handling. Read it before returning an item. If you need help with an order, contact us with your order number and the item concerned.
What should I do if an item is damaged, incorrect, or missing?
Contact us with your order number, the email used at checkout, and a short description of the issue. Identify the item concerned and mention whether you have photos of the item and packaging. Include any tracking information you received if your question concerns a missing delivery.
Can I change or cancel an order?
Contact us as soon as possible with your order number and the change you are requesting. We will check the order status and whether the request can be accommodated. A voluntary change or cancellation may no longer be possible once fulfillment is underway. This does not affect any cancellation or refund right provided by applicable consumer law.
How can I check my order status?
Open your order confirmation email and follow its order-status link. Check any shipping confirmation you receive for tracking information. If you cannot find those messages or have a question about the status shown, contact us with your order number and the email used at checkout.